30 Oct '13

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Improving medication compliance

For Baltimore’s first Design for America workshop, we partnered with the Baltimore VA Medical Center to create unexpected ways to improve medication compliance. We went through Design for America’s design thinking process in only two hours – from identifying the … Read More

04 Sep '13

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Designing across cultures

I spent the last week in Holland working on a consulting project with the Dutch government. While the workshop participants spoke English fluently and clearly, they were more comfortable speaking in their native tongue. To facilitate their conversations, we worked … Read More