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Increasing vendor visability

The Maryland Institute College of Art (MICA) with the Mayor's Office of Economic Development

Baltimore’s Lexington Market opened in 1782 and is one of the longest-running markets in the world. A part of the Bromo Tower Arts & Entertainment District, the area surrounding Lexington Market has gone through many of the same ups and downs as much of Baltimore’s West Side. Located just half a mile from the thriving inner harbor and Camden Yards, this historic landmark might as well be in another city. Few trek the four city blocks to the market, the exception being those adventurous few who break expectations for Faidley’s award-winning crab cakes.

Observe

Many citizens are afraid to visit the market. Its surrounding area is known as a hotbed for the prescription drug trade, with regular examples of addiction and poverty. In the midst of those illegally peddling goods, there are a few legal vendors making a living selling sundries to locals and tourists. These legal vendors have little differentiation from the illegal vendors and are often given a bad rap, though everything they’re doing is aboveboard.

Mr Hakeem organized his merchandise for a busy day outside the market

Mr Hakeem organizes his merchandise for a busy day outside the market

MrClarence

Mr Clarence sells warm hats and Ravens buttons on a brisk February day

As a part of Kyla Fullenwider‘s Design for Change course at MICA, I joined a group of socially-minded students to increase the visibility and differentiation of legal vendors outside the historic Lexington Market. We spent weeks at the market observing and mapping the assets of the space. Working directly with Brian Greenan from the Mayor’s Office of Economic Development, we were given a unique view of a seemingly deteriorating landmark.

Public perception aside, the historic market is buzzing with activity on a daily basis. Alive with craft fairs and concerts, this market is a hub for all methods of public transportation – the subway, light rail, and busses. In addition to being small business owners and entrepreneurs, these legal vendors act as “eyes on the street.” They are regularly consulted if there’s drama outside the market, as they are keenly aware of the day-to-day happenings in the area.

Define

Brian knew these legal vendors would be instrumental in changing the public perception of the area surrounding the market. He called on us to help them realize their importance, and differentiate them from the all-too-common illegal vendors in the area. We understood the mission of this project would be the following:

We want legal vendors to see themselves as part of the solution to improving the Lexington Market experience.

As a part of this mission, we would help the legal vendors comply with the current regulations, provide opportunities for them to voice ideas to policymakers, and help them fairly compete for business.

Ideate

We determined the solution to this problem wasn’t one sided. It would need to be approached from a variety of directions to be successful.

  1. Vendor Set-Up
    While there are regulations in place about how legal vendors can and cannot set up their booths, these regulations are neither realistic nor strictly enforced. We would need to create an portable, modular, and durable display that would satisfy a variety of vendor needs.

    modulardurableportable

    Better understanding modularity, durability, and portability

  2. Identity
    The legal vendors do not attempt to differentiate themselves as separate stores. They can therefore be branded under one umbrella identity that would differentiate themselves from the illegal vendors in the neighborhood.
  3. Policy
    Strategic policy changes would be essential to our success. Those changes would take time, we would need to keep our eyes open for opportunities for policy change throughout our process. These changes would relate to the Vendor Association, stand regulations, opportunities for measurement, and vendor education.
Prototype

We split into small groups to build a wide variety of concepts, from feasible to far-fetched. Throughout the project we brought rough prototypes to the market to test new set-ups and brand concepts with local vendors.

Early branding and set-up concepts

Early branding and set-up concepts

Mr Clarence's friend tests out a new branding option

Mr Clarence’s friend tests out a new branding concept

We met with the license holders – some who had been in business since the mid-1970s – to better see the history of the market from their perspectives. Together, we built Lego mock-ups of what an ideal future Lexington Market might look and feel like. Those who had been vending at the market prior to the 1980s remembered a more positive time, when people from all economic and social backgrounds would flock to the market for quality food and groceries.

Agnes

A vision of an ideal market designed by 40+ year license holder, Agnes

Test

We pitched our designs and ideas to the Mayor’s office, Vendor Board, MICA office of Community Engagement, and street vendors. The project was also featured on MICA’s website and in MICA’s quarterly magazine, Juxtapositions (page 16-17).

Aviva

Aviva leads the presentation at the Lexington Market administrative offices

The Mayor’s office has already provided vendors with weatherproof branded tablecloths and vending location updates based on our recommendations.

Vendor displays with updated branding | Photo courtesy of Brian Greenan, Mayor's Office of Economic Development

Vendor displays with updated branding | Photo courtesy of Brian Greenan

Our research and designs will be taken into consideration as the Bromo Tower Arts and Entertainment District continues its billion dollar transformation, through $542 million private and $465.1 million public investment.

Praise for the project

“These community development initiatives demonstrate that the City validates the concerns of property owners, small business owners, pedestrians, and retailers.” – Mayor Stephanie Rawlings-Blake (Juxtapositions, September-October 2013)

“This is exactly why I contacted MICA. You’ve come up with exactly what I was hoping for: a solution that is simple and effective.” – Brian Greenan, project coordinator in the Mayor’s Office of Economic & Neighborhood Development (Juxtapositions, September-October 2013)